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ISQA 4010  BUSINESS INTELLIGENCE (3 credits)

The course focuses on the various topics on knowledge management by utilizing both behavioral approaches and information technology tools. It includes data collection and analysis, intelligent agents, business concerns on data warehousing and data mining, customer relationship management. The course will also cover information overload, human expert systems vs. artificial intelligent systems and intelligent decision making.

Prerequisite(s): CIST 1400; CIST 2500